Involving users in the development of interactive systems increases the likelihood that those systems will be useful and usable. How do we mobilize users? What motivates people to take part in the development of an innovation in their spare time?
Based on results from the project SmartIES and the process of using and evaluating the FormIT methodology in a Nordic cross-border pilot. The goal has been to make the Living Lab Key Principles and the application visible and easy to use.