Is loyalty important for your tourism partner? : examining the gap between expected and experienced trust and its effect on loyalty
Ossi Pesämaa ; Daniel Örtqvist ; Joe F. Jr. Hair
- Titel:
- ISET Proceedings
- Utgivningsår:
- 2007
- Sidor:
- 212-221
- Konferensens titel:
- International Symposium on Entrepreneurship in Tourism
- Konferensens nummer:
- 3
- Plats:
- Rovaniemi, Finland
- Datum:
- 19.03.2007 - 22.03.2007
- Språk:
- Engelska
- Bibliografisk anteckning:
- Conference proceedings will be published after the conference in the Arctic Centre
Reports–series.
http://www.arcticcentre.org/?deptid=18092
- Systemnummer:
- 942033