Online course in telephone counseling in health care

The student should after the course have acquired knowledge and understanding of the complexity of telephone counseling in the health care field, where a patient is achieved.

The student must also have acquired theoretical knowledge on communication, customer service, the importance of culture, stress management and documentation.

Application deadline 2012-04-16

Apply here

[http://www.ltu.se/edu/course/O00/O0074H]

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Page Editor and Contact: Erica Lång

Published: 19 January 2012

Luleå University of Technology