Marita Holst
Marita Holst, Innovation Strategist at Luleå University of Technology. Photo: Linda Alfredsson View original picture , opens in new tab/window

Project to support user engagement

Published: 1 March 2017

Centre for distance-spanning technology (CDT) is coordinating a new project that will provide support for five large Horizon 2020 pilots. – We have 15 years of experience of user participation so I am quite sure that we will make a difference, says Marita Holst, project manager at CDT.

Five so-called Large Scale Pilots will be carried out in the coming years within Horizon 2020, in the field of Internet of Things. To support these pilots there are two coordination and support actions and one of these – U4IoT – is coordinated by CDT. The project involves eight partners from five different countries.

– Our task is to help the five projects with questions about citizen-driven processes and internet privacy, says Marita Holst.

– We will focus on the end-users and work on how we will get the five Large Scale Pilots to work with people while they implement new technology.

Long experience of user engagement

To achieve results, among other things, U4IoT will create toolkits for methods and models for end-user engagement. Meetings and workshops will be held and a handbook and a web portal on Living Labs will be developed. It is about enabling citizen-driven processes to all of the five large pilots.

– It is great that we can focus on the user perspective. It gives us the opportunity to preach “users as actors rather than factors”. The choice of approach affects how you choose to design your pilot, says Marita Holst.

– The five projects all have different needs. For us, this means initially to find out what they need from us. Many of the pilots do not have much previous knowledge of working with users, but rather a lot of technical expertise. At Botnia Living Lab, we have 15 years of experience of user participation so I am quite sure that we will make a difference.

It is the research group in Information systems and Professor Anna Ståhlbröst who will perform the majority of the Luleå University of Technology's research within U4IoT. They will work with the identification of social, ethical and ecological problems and issues related to IoT implementation of large-scale pilots. They will also analyze and identify introduction obstacles from the users' perspective. Based on this, practical recommendations will be developed for how barriers can be met. The work of the five pilots will be monitored and analyzed and will result in guidelines that can be used as future guidance.

U4IoT, User Engagement for Large Scale Pilots in the Internet of Things, started in January this year and will run until 2019.

Contact

Marita Holst

Marita Holst, Project Manager

Phone: +46 (0)920 492289
Organisation: Collaboration, External funding and Innovation, Professional Support