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COURSE SYLLABUS

Quality Management, Introduction course 7.5 credits

Kvalitetsutveckling, grundkurs
First cycle, K0001N
Version
Course syllabus valid: Autumn 2021 Sp 1 - Present
The version indicates the term and period for which this course syllabus is valid. The most recent version of the course syllabus is shown first.


Education level
First cycle
Grade scale
G U 3 4 5
Subject
Quality Technology
Subject group (SCB)
Industrial Engineering and Management
Main field of study
Industrial and Management Engineering

Entry requirements

In order to meet the general entry requirements for first cycle studies you must have successfully completed upper secondary education and documented skills in English language and completed the course Mathematical Statistics (S0001M) 7,5 credits with at least the grade pass, or equivalent knowledge.


More information about English language requirements


Selection

The selection is based on 1-165 credits.



Course Aim
After the course, the student should be able to:
  • Describe how companies and other organizations can work with Quality Management, for instance by describing the values, methodologies and tools which Quality Management is based upon.
  • Use a number of quality methodologies, for instance Design of Experiments, Statistical Process Control, Capability Analysis, Reliability calculations and Quality Function Deployment.
  • Describe the principles of Quality Management Systems, how they are build up and how they are applied.
  • Describe and analyze the practical work with quality carried out at a company or other organization.
  • Analyze and evaluate different solutions and applications of different quality matters, suggested by the student and by other students.
  • Make written reports in a good way.

Contents
The quality concept, quality strategies and the development of quality philosophy. Furthermore design quality including Design of Experiments and Quality Function Deployment, production quality including Statistical Process Control and Capability Studies, service quality, leadership for quality and different management programs for quality improvements, such as Six Sigma and Lean.

Realization
Each course occasion´s language and form is stated and appear on the course page on Luleå University of Technology's website.
Lectures, laboratory work, group exercises and/or individual assignments. Some elements may require compulsory attendance.

Examination
If there is a decision on special educational support, in accordance with the Guideline Student's rights and obligations at Luleå University of Technology, an adapted or alternative form of examination can be provided.
Written exam, group work and/or individual hand-ins and laboratory work. Grades are given on a scale U-3-4-5, where U means fail, and 5 is the highest grade.

Remarks
Students must register for the courses themselves, or contact ETS educational administration eduets@ltu.se, not later than three days after the quarter commences. Failure to do so can result in the place being lost. This rule also applies to students with a guaranteed place.

Examiner
Erik Lovén

Transition terms
The course K0001N is equal to IEK201

Literature. Valid from Autumn 2020 Sp 2 (May change until 10 weeks before course start)
Bergman, B & Klefsjö, B. (2020). Kvalitet från behov till användning. Sixth edition, Studentlitteratur, Lund.
Articles and other complementary material put together by the teachers.
Literature might be added.

Course offered by
Department of Social Sciences, Technology and Arts

Modules
CodeDescriptionGrade scaleCrStatusFrom periodTitle
0001Written examG U 3 4 54.50MandatoryA07
0002Laboratory work and Group projectU G#1.50MandatoryA07
0004Special assignmentU G#1.50MandatoryA18

Study guidance
Study guidance for the course is to be found in our learning platform Canvas before the course starts. Students applying for single subject courses get more information in the Welcome letter. You will find the learning platform via My LTU.

Syllabus established
by 28 Feb 2007

Last revised
by Director of Undergraduate Studies Daniel Örtqvist, Department of Social Sciences, Technology and Arts 17 Feb 2021