MFA - Student

Microsoft Authenticator is only used to verify your identity when you log in, similar to BankID. The app takes up very little space on your phone and does not affect your other school apps or files.

To follow this guide you will need: A smartphone and/or a computer If you only have a smartphone, follow steps 1-3 and then go to the smartphone guide further down the page.

1. Install the app Microsoft Authenticator on your smartphone.

2. Logon to the Microsoft 365-services with your student account. This can be done through this link:

• Login to Microsoft 365

3. When performing this step MS Authenticator needs to be installed already. When you press Next you will see a QR-code. (If you're using only a smartphone, jump ahead to the Smartphone guide below.

4. Open the Authenticator app and press the "+" eller "Add account".

5. Choose Work or school account.

6. Choose Scan QR code and allow access to the camera.

7. Scan the QR-code on the computer screen and press Next. If you can't scan the QR code, press the Can't scan image button and enter the information manually.

8. You can now test whether it worked. Enter the number shown on the screen of your smartphone and then click Yes to confirm it is you.

9. When you see this message the test logon worked. Choose Next to finish the guide.

10. You have now finished configuring MFA!

Smartphone guide

For students who want to do the configuration directly on their smartphone, or who do not currently have access to a computer, or for some other reason can't scan the QR code.

1. Press Next.

2. Choose Connect your account to the app by clicking this link. By clicking the text you will be able to enter all relevant information in your Authenticator app and add the account automatically.

Resetting MFA

If you lose your phone or if it gets damaged, you can reset your MFA using the link below. Note, you may only reset your MFA with Swedish Bank id.

• Reset MFA

If you don’t have a smartphone

To use Multi-Factor Authentication (MFA), you normally need a mobile phone. If you don’t have access to a smartphone, there are other options:

1. Use your computer
   
   • You can also install an authenticator app directly on your own computer.
   • Examples of apps that work are Google Authenticator or Bitwarden.
   • Please note that LTU only provides instructions for Microsoft Authenticator.
     If you choose another solution, you will need to follow that app’s own manuals.
2. Use a hardware token/YubiKey
   A hardware token or YubiKey is a small physical device (often shaped like a key or a small fob) that generates one-time codes you enter when logging in. As a student, you are responsible for obtaining one yourself if you want to use this method instead.
   
   1. In Microsoft Authenticator, select a different method.
   2. Choose Hardware token.
   3. Enter the serial number.
3. Follow our guides
   
   • Our guides describe how to set up Microsoft Authenticator.
   • If you are using another app, you can still follow the steps in general, but you will need to adapt them to the app you have chosen.

If you experience problems, you can always contact IT Support.