As of January 2020, Microsoft will no longer provide support for Windows 7, which means that necessary security updates will no longer be available on computers running this operating system.
Therefore, in order for LTU to be able to offer a continued secure computing environment for all university staff, all computers with Windows 7 must either be upgraded to Windows 10 or inactivated.
All computers with windows 7 should be upgraded or inactivated as soon as possible, but no later than January 31.
Upgrading existing computer
All employees with a computer that has Windows 7 installed will be notified by email that the computer needs to be upgraded to Windows 10. Affected employees are asked to create a case for reinstalling the computer via link on this page.
If you already know that you have a computer that can be upgraded to windows 10, you can order reinstallation via the link below. Just don't forget to back up your data first.
Replacement of old computers
There are computers that are too old to be upgraded to Windows 10. Computers that can no longer be used should be left to IT for disposal. See guideline below.
If you are in need of a new computer, contact your nearest supervisor. A link to the request form can also be found at the bottom of this page.
During week 3 IT will send out information to staff with a registered Windows 7 computer.
What do you as a user need to do?
- As a user, you are responsible for backing data you have in your windows 7 computer. When reinstalling, all info on the computer's hard drive is erased.
- When you have performed a backup of your data, create a service desk case that your computer should either be reinstalled to windows 10 or inactivated/destroyed. See links below.
- If you are not sure whether your computer can be upgraded or have other questions, contact the Service Desk.