RefWorks legacy is replaced by New RefWorks
NOTE! Do not switch to New RefWorks if you have an active document in which you use the old RefWorks and Write-n-Cite for Word. Complete your entire document before you log in to Write-N-Cite with your New RefWorks login. After that, it will not be possible to add more references. RefWorks is working on finding a solution that will allow you to continue working on a document that has started.
You can import your references from old to new RefWorks.
You need to reinstall Write-N-Cite (the RefWorks add-on) in Word to be able to log in with your New RefWorks login. Uninstall the Write-N-Cite add-on in Word and then reinstall it from within New RefWorks.