The concept of product-service system (PSS), or functional product development, will be a main component in a future sustainable society. A PSS paradigm will, not only, change the use of products and services, but also the development approaches. This since the responsibility of the physical artefact throughout the life-cycle is remaining with the providing enterprise.
The perspectives of reengineering, reuse and recycle can be handled in a totally different way than today, wherein the capacity to continuously improve the customer value by innovations becomes and important capability. At least two main challenges for design teams can be discerned. First, to improve customer value the design team has to be able to deal with more elusive customer needs. Second, the team has to have effective ways to continuously accomplish innovations.
This project aims to support PSS development teams to innovate by putting forward facilitating methods and tools. Specifically, the focus is on the following aspects, all helping to build a coherent methodology for team-based innovation:
- Needs establishment and value modelling
- Multidisciplinary teams
- Effective knowledge sharing
- Life-cycle knowledge modelling and visualisation of solutions