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Key Stakeholders of a Living Lab

The Quadruple Helix in Living Labs gives the innovation process a boost with more innovative ideas as well as increased numbers of innovative ideas.

In Living Lab activities, it is important to involve a variety of stakeholders. In this context we refer to a Quadruple Helix approach that means the inclusion of representatives from public sector, universities, companies and people in the innovation process. Through this multi stakeholder approach the innovation process is boosted and also takes a holistic approach.

What are the benefits for the stakeholders to co-create in the Living Lab? One important argument is that it offers a more rapid process, with more innovative ideas (and increased numbers of innovative ideas). The involvement of several
actors in the innovation process offers a deeper understanding of the
market for the innovation as well as an increased understanding for the
innovation by the market, leading to increased usage.



  • Being able to influence technology development, hence getting what they need and want.
  • Getting access to test the latest technology before others
  • Being involved in development of the society


  • Increased democracy via citizen involvement
  • Regional and national development
  • Increased return of investments on innovation research



  • Collaboration with users and companies
  • Real life test-cases of new ways to perform, for example:
  • user involvement activities
  • development processes
  • cross border networking
  • technology tests
  • technology transfer activities


  • Faster development cycles
  • More innovative ideas, both amount and heights
  • Developing right products
  • Access to a broad market
  • “Neutral” playing arena
  • New collaborations