I work as an IT administrator at Support within IT service. Support is responsible for providing user support within the University's IT environment at all campuses. The user support includes answering questions, processing orders of different kinds and maintaining the functions of the daily IT environment. User support also includes video and classroom support in which we help users who need technical support during lectures. Servicedesk is a function within IT Service Support
You can reach me by calling Servicedesk at 0920 - 49 1664 or by registering a request at http://www.servicedesk.ltu.se.